This website (excluding any sites that are linked to it) is managed by Unilever Food Solutions, a company that has its registered office in the Netherlands (“Unilever”) and is hosted in the United Kingdom. United Kingdom and EU data protection law applies.
We are committed to protecting your personal privacy. This Privacy Statement outlines the type of information that is collected by us on this website, and how we use and protect this. This Statement also tells you what to do if you do not want your personal information collected when you visit our website, and how you can change information you have already provided to us.
What we collect and how we use it?
To whom may Unilever supply personal information?
What other types of information/data are collected?
How is the personal information protected?
What rights do you have?
Can this Privacy Statement be modified?
Who can you contact if you have questions and requests?
When referring to "personal information", we mean information we collect from you, from which you may be personally identified. Typically, this may include your name, address, telephone number, credit card information, email address, age, sex and family status, but may also include other information such as shopping habits and preferences and lifestyle details such as hobbies and interests. Please be assured that we will not collect any personal data from your visits to our website unless you provide this information voluntarily.
In certain sections of the website you are asked to provide personal information. The personal information is used by us for the purpose(s) stated on the website. Typical purposes are as follows:
(i) Answering your queries
Where
you send us personal information in the context of asking us a question
or query (for example, about the company, or its products or services
or their quality or availability), we shall use the information you
provide in order to respond to your question. In some cases, it may be
necessary to share your personal information with other members of the
Unilever Group, or with other third party data processors (see also
question 2 below).
(ii) Entering a promotion
We
may use personal information submitted in an entry form for a promotion
for the purpose of administering the promotion in accordance with its
stated rules. Such rules may require the publication of abbreviated
winners' identity details, and may require winners to participate in
future publicity. The promotion may be administered by third parties on
our behalf, who may have access to the information you submit (see also
question 2 below).
(iii) Fulfilling a contract / order
We
may use personal information you submit to us when ordering goods or
services from us for the purpose of fulfilling that order, and it may be
necessary for us to share such information with third parties such as
the card payment services provider or carrier of goods (see also
question 2 below).
(iv) Future direct marketing
Where
you elect to receive such material by e-mail and/or sms, we will from
time to time send you information and/or offers about our goods and/or
services which we believe may be of interest to you. If you agree, we
may also share your data with or pass it to other companies in the
Unilever Group and other carefully selected companies who may wish to
send you information and/or offers about their goods/services, as stated
at the time we collect your data. In addition we may use your personal
information to send you information and/or offers by post about our
goods and/or services.
At times we may also retain third parties to process or analyse data we collect on our websites, including your personal information. For example, the website may be maintained or hosted by a specialist IT services agency, and any promotions may be administered by a sales promotion agency. In addition, if you order a product or service from us, we may share personal data with suppliers and other third parties to allow payment and delivery of such product or service. These suppliers and other third parties are contractually obliged not to use your personal data in any way other than that which we have specified.
All
third parties are only allowed to use the personal information for the
aforesaid purposes. Any other use of such personal information is
prohibited.
Finally, please note that we will release your personal information if required to do so by law, or by search warrant, subpoena or court order or anything similar.
You may have heard of "cookies", which are files or pieces of information that are stored by your browser on your computer's hard drive. We may use cookies or similar devices to collect other information during your visit to our website, such as the particular website areas you visit and the services you utilise through our website. We collect this information to better tailor our website and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our website.
You have the ability to accept
or decline cookies by modifying the settings in your browser. However,
you may not be able to use all the interactive features of our website
if cookies are disabled.
Site measurement statistics may be used to personalise your website experience, as well as to evaluate – anonymously and in the aggregate – statistics about usage of the site. Information about your computer, such as your IP address, the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your personal information.
Unilever makes sure that appropriate technical and organisational measures are in place to protect your personal information against loss and against any form of unlawful processing.
You have the right to request details from us concerning the nature of any personal information held by us about you. Unilever will respond to such a request (in writing) within four weeks. As far as permitted by applicable law, Unilever reserves the right to charge a small fee for this. You can also request us to supplement, amend or remove such personal information or you can make it known that the personal information may not be used for direct marketing purposes.
Unilever reserves the right to modify this Privacy Statement in the future. Therefore, we recommend you to visit the Privacy Statement from time to time.
If
you have a question or complaint about this website or if you have
submitted personal information through this website and wish us to cease
using it for the purposes submitted, please contact us at data.protection@unilever.com
This Privacy Statement and the use of your Personal Information is subject to English law. Any disputes that may arise from it or may be related to the use of your Personal Information will be submitted to the competent English courts.
